Professional READING AND EMAIL WRITTING
CH. 13 EMAIL
This chapter discusses the role of email in the workplace. Topics include format, style, and email etiquette.
CH. 14 LETTERS
This chapter discusses the role of letters in the workplace. Topics include uses, format, and style.
CH. 15 MEMOS
This chapter discusses the role of memos in the workplace. Topics include format, style, and effective organization
EXERCISE
Part 1: Read the Sample Documents and Analyze their Effectiveness
Below are three examples of professional correspondence, a letter, and email, and a memo:
