Discuss the interpersonal factors that can cause an initial dispute to intensify into a full-fledge conflict, including positional commitment, reactance, misperceptions, influence tactics (hard and soft), reciprocity, emotional contagion, and coalition formation.

Discuss the interpersonal factors that can cause an initial dispute to intensify into a full-fledge conflict, including positional commitment, reactance, misperceptions, influence tactics (hard and soft), reciprocity, emotional contagion, and coalition formation.

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