In your experience, when you purchase a product or a new piece of software, do you tend to use the user manual more, or do you tend to use the quick start guide more? Why?

1. Most quick start guides are one page long. They have to be one page so that the user can look at them at a glance. What are some of the challenges to reducing a set of instructions of, for example, 3-4 pages into one page?
2. How does the 80/20 rule relate to the usefulness of quick start guides?
3. In your experience, when you purchase a product or a new piece of software, do you tend to use the user manual more, or do you tend to use the quick start guide more? Why?

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