Introduce and explain the concepts used within business systems and processes

Assignment Context:

This assignment allows you to show your understanding of the concepts discussed within the module, and to draw on those within your own organisation or for a client, or an alternative organisational setting if yours is not possible. This will be by developing a business case for a business process change project. You will have opportunities to conduct analysis and modelling that will support the identification of strategic positions and options for the identified organisation.

Task 1: (15%) Introduction to Business Process management
Introduce and explain the concepts used within business systems and processes. You should discuss the module concepts which are based around the following key themes, engineering and quality control, business process redesign and process automation. When showing your understanding of the concepts, you should apply these to your organisation of choice, rather than simply discussing what the concept is.
Task 2: (25%) Process Analysis and Modelling
Analyse a specific critical business process within a functional unit or a critical business process for an organisation. This is to scope the business process problem and subsequently analyse and model the current process. High-level and low-level detail, including relevant analysis/modelling diagrams, should be included with a discussion around the benefits and challenges of the current process.
Task 3: (25%) Process Redesign and Modelling
Discuss two options for process redesign and modelling for the chosen business process. This may refer to the analysis from Task 2 but must include relevant module material. High-level and low-level detail, including relevant analysis/modelling diagrams, should be included in addition to the benefits and challenges these process changes will bring to the company and provide the reader with an understanding of the company’s viable options and a justified recommendation.
Task 4: (25%) Process Implementation
Discuss implementation and process management of the business process from Task 3 using relevant module material. Review the role of technology and reflect on the tools/concepts that can be utilised to assess viability to support organisational choices. You may consider one or more of the following technologies or choose other alternatives in your reflection: Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA) as possible areas of discussion.
Academic Conventions: (10%)
Up to 10 marks can be awarded for the entire task for the overall structure, strength of argument, referencing and use of language including the use of the Roehampton Harvard Referencing Style. For an excellent performance, your work will be based on several good qualities and relevant resources.

Please note:
The completed tools/concepts should be included in your appendices and discussed within the main body of your report. They must be appropriately referenced using Roehampton’s latest full Harvard Reference guide. Third person is required for this assignment.