Develop a customer service plan outline to help you to demonstrate your ability to distinguish operational practices that will create an exceptional customer experience.

Competencies
Distinguish operational practices that will create an exceptional customer experience.

Instructions

As you continue in the Emerging Leaders onboarding learning and development program for the second quarter, you have experienced a few successes and now some wins. During this onboarding-program you have continued to participate in assessments and have now completed a leadership development and a strategic plan outline. Now let us continue to move forward in the onboarding program where you are now being asked to develop a customer service plan outline to help you to demonstrate your ability to distinguish operational practices that will create an exceptional customer experience. Clearly distinguish operational practices that will create an exceptional customer experiencess of an exceptional customer experience program with strong supporting evidence.