Explain how tone, structure and style of your communication may impact on others.

Assessment Task 1: Knowledge
Questionnaire
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
● review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide.
● comply with the due date for assessment which your assessor will provide

● answer all questions completely and correctly
● submit work which is original and, where necessary, properly referenced
● submit a completed cover sheet with your work
● avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in
Appendix A of the Business Works Student User Guide. Refer to the appendix for
information on:
● where this task should be completed
● the maximum time allowed for completing this assessment task
● whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work.
A template is provided in Appendix C of the Student User Guide.
Task 1 – Knowledge Questionnaire
Question 1.1
Explain how tone, structure and style of your communication may impact on
others.
Define tone, style
and structure as
they relate to
communication
Explain how the
tone, style and
structure impacts
others
Use an example to
illustrate your
answer