Document to the company vice-president, Richard Smith, who asked to be told of any • problem, or in his words, “anything that even remotely smells like a problem” with the project.

SCENARIO You are the project manager of a civil engineering company. Your current project is a large-scale (100 miles) construction project that is restoring a portion of the wetlands in coastal Louisiana and SE Texas. Although the project is environmentally beneficial, the local community has taken issue with the inconvenience of heavy construction in its midst. Currently, you are building a series of temporary access roads so that you can get equipment to one of the low-lying areas. This project involves a convoy of heavy trucks. Your firm has received numerous complaints from local residents about the noise and dust. In particular, you’ve received three letters from the same woman, Winnifred Doucette Lejeune. The last letter contained 10 additional signatures. The majority of the community is a minority population that identifies as Cajun, many of which are of low socioeconomic status. In the letters from the community, residents assert that they are being discriminated against because their opinion was not solicited regarding the construction. In fact, in going through project records, it appears residents were not consulted as the project was planned. Communication is necessary. If residents’ complaints continue to escalate, they could slow down the project and put this environmentally important project behind schedule. You make a trip from the office headquarters in Lafayette, LA to the Calcasieu/Sabine Coastal Wetlands Planning, Protection, and Restoration Area to see what’s going on. On site, you see that everything seems to be progressing fine. Workers are on the job by 7:00am and running until almost sundown, but in the local bar and grill, all the talk is about “the darn government project to nowhere” and “what gives them the right to do this here?” When you get back to the office you decide you need to take action. DELIVERABLES

• Document to Winnifred Doucette Lejeune, who after further investigation, is a local resident that seems to spearhead any effort the town needs.

• Document to the company vice-president, Richard Smith, who asked to be told of any • problem, or in his words, “anything that even remotely smells like a problem” with the

project. • Document to sub-contractor supervisor at the construction site, Caspian Bauer. Your firm

has used this sub-contractor for almost five years, but this is the first project you’ve worked on with this particular supervisor.