Evaluate the effectiveness of the core values in relation to developing a culture of ethics.
Review and analyze Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction (Course Textbook)
Write a 4–6 page paper in which you:
Analyze the manner in which Zappos’s leadership has fostered a culture of ethics in the company. Suggest two actions that other companies can take in order to mimic this culture.
Determine the major impacts that Zappos’s leadership and ethical practices philosophy have had on its stakeholders.
Examine three of the ethical challenges that Zappos faces. Recommend three actions that Zappos’s leadership should take in order to address these ethical challenges.
Evaluate the effectiveness of the core values in relation to developing a culture of ethics. Determine the manner in which the core values support the stakeholder’s perspective.
Analyze the major ethical challenges that Zappos has faced. Determine whether or not you would have resolved these challenges differently than Zappos’s management. Provide a rationale for your response.
Use a minimum of 3 academic quality resources. The course textbook is required to be one source and it is highly recommended to use other sources from the supplemental resources list at the course information area. NOTE: The only website sources allowed are those from professional business sites (Forbes, consulting firms) and professional HR sites (SHRM, HCI, SIOP).
This course requires the use of Strayer Writing Standards (SWS), APA 6 or APA 7 and the student may decide which method to use. Under no circumstances should both methods be “mixed” and used. Requirements for proper use of each method can be accessed from the course information area of the course. Check with your professor for any additional instructions.
