What are John’s assumptions in making this decision?

The Case of the Poorly Written ManualJohn Howard was shaking his head as he left the meeting with his boss, Joe French. Joe was right; the new technical manual wassimply not up to the company’s standards. Yes, he had told Joe that there were threenew people in the test group, but that was no excuse. The three apparently weresimply not capable writers; they might be capable product engineers, but their writing was terrible. John called the training department and asked for Susan Harris. CouldSusan schedule his three new employees in her next technical writing course?1. What are John’s assumptions in making this decision?2. Is this an appropriate approach to solving his problem?