The HR professional must understand how grievances are handled with union and nonunion employees. When do you offer to investigate and when do you escalate?

Overview The HR professional must understand how grievances are handled with union and nonunion employees. When do you offer to investigate and when do you escalate? HR professionals are expected to mitigate risk by being a resource in responding to employee grievances in a manner consistent with employment law and employer practices. At times, the HR professional is the first point of contact for employee grievances, and they will expect you to support, guide, and advocate for them. You must have sharp decision-making skills and balance both the employee rights and the rights of the employer. More importantly, you must have a general knowledge of employment law to know if there’s a violation to address in the workplace.You are an HR business partner who received two complaints from employees about FMLA retaliation. One employee is a member of the union, and the other is nonunion. How should you handle each complaint?Specifically, your responses must address the following criteria: