Complaint letter | Management homework help

As the Vice President of Rochester Preferred Travel, you are upset with Premier Promos.
Premier is a catalog company that provides imprinted promotional products for companies. Your travel service was looking for something special to offer in promoting its cruise ship travel packages. Premier offered free samples of its promotional merchandise, under its No Surprise policy.
You asked yourself, What can we lose? and on January 11, you placed a telephone order for a number of samples. These included:

An insulated lunch sack
A portable power strip in a zippered case
A square-ended barrel bag with fanny pack
A deluxe canvas attaché case
Two colors of garment-dyed sweatshirts

All items were supposed to be free. But it seemed odd to you when they asked for your companys credit card number. This was because Premier had promised to bill you only if you decided to keep these sample items.
When the items arrived, you were not pleased. You returned them all on January 21. You have a postal receipt showing the return. However, your February credit card statement showed a charge of $258.20 for the sample items. You called Premier in February and spoke to Virginia, who assured you that a credit would be made on your next statement. However, your March statement showed no credit. You called again and received a similar promise. Its now April and no credit has been made. You realize that this situation is now too complicated for another telephone call, and you decide to write and demand action.
The complaint letter needs to be addressed to:
Ms. Arletta Sandusky, Customer Services, Premier Promos, 2445 Bermiss Road, Valdosta, GA 31602.
Your letter should include the following elements:

All the essential parts of a business letter.
The opening and closing of the letter must demonstrate originality.
The letter must have positively phrased content.

A T Still University Calculating Concentrations Using Absorbance Worksheet

I need support with this Chemistry question so I can learn better. 25 cm^3 of an unknown solution has an absorbance of 0.3. Added is 5 cm^3 of a solution of the same compound (concentration = 10 ppm) and absorbance is now 0.34. Calculate the original unknown concentration.

Ethics Worth or Moral Content Discussion

Consider Kant’s Ethics and answer the following questions:A) How is it possible that the right action may not have any moral worth or moral content?For example, Kant claims that protecting your own life is a right thing to do (it is a duty-toward-oneself; it is each person’s moral obligation). But Kant seems to think that when you run away from danger out of your inborn instinct to protect your life, you do not act morally and your act does not have any moral worth. In this case, you do what is right (you protect your life), but this action does not have any moral value. Why not?B) Kant thinks that protecting your life out of instinct does not count as a fulfillment of your moral obligation to protect your life. What is the proper moral motivation to protect your life for Kant? [150 words]Deadline: By 11:59 PM on Friday. Feel free to post earlier! Readings for post:Landau, pp. 159-189 [The Kantian Perspective]Shafer-Landau, Russ.The Fundamentals of Ethics, Russ Shafer-Landau, Oxford University Press. (2009) 89-102. Part 3 Reply to anther students post below by bringing up a point ,problem , or alternate perspective reply should be 100 – 150 words in length. A)Kant believes that any action that may be motivated by a duty can be moral and the right thing to do but may not have a value based upon the action that is taken. The example given displays that if you are motivated by duty to protect yourself as you are valuable, that it most dependent on how you go about the action. Being a coward as by my interpretation of what was said is the reason why it has no moral value. It appears to me that if you act in the face of danger with regards to your own safety and decide to run or escape it’s the “right” thing to do but has no value because you are not dealing with the issue firsthand. It could be assumed that even in the same type of situation that may involve multiple people if you ran and saved people it has greater moral worth because you took into account the safety of other people.B)The value seems to rely ultimately on the ability to make a decision that is for the greater good of yourself standing up for whatever the situation is and also dependent upon your motivation to help and the number of people that it will help given the situation.

BUS 362 Online Strategic Networking Discussion

Interactivity 1: Strategic Networking Plus. [WLO: 2] [CLOs: 2, 3, 4]OverviewNetworks provide a conduit for the exchange of information and resources that can enhance your personal success as well as the survival and success of an entrepreneurial venture. Through networks, entrepreneurs gain access to opportunities and resources, save time, and tap into advice and moral support that may otherwise be unavailable.The objective of this exercise to gain a better understanding of the importance of networking generally, examine the composition of your current network, and to consider how you might expand your network.What to Do (and How to Do It):Prior to beginning work on this discussion, review Chapter 14 in the text and read the article, “Boundaries of Network Ties in Entrepreneurship: How Large is too Large?” (Qian Kemelgor, 2013).Complete the following steps:You will complete the two forms located in your online classroom, which you will save and attach to your initial post in the discussion forum.First, inventory your current network by completing the Networking Assessment Form.Discuss your assessment of your current network to include:Composition of your network—what observations do you have?Are there any particular patterns?What is the composition of men and women in your network?Second, to examine how you might expand your network, complete each of the entries in the Network Development Form.Discuss your assessment of your network development opportunities to include:Which of the five people listed do you think would be the most helpful to you in advancing your venture?In what form would their assistance be most valuable? As a partner? As an advisor? Financing? Advertising?Post your responses to the Interactivity 1: Strategic Networking Plus discussion forum and attach your two documents by Day 3.

Political Polarization Debate Discussion

Each case must have at least 8 “cards” in total (4 in the aff portion and 4 in the neg portion).You must use 6 different sources in your case. The sources MUST be quality academic sources. (I have provided some sources for you in Files)Topic: The United States should regulate political content on social media platforms.Your Case will have two parts:AffirmativeNegativeYou will break these up into 4 parts:-The Intro and Conclusion portions should include the normal parts (AG, Thesis, Preview/Review, Clincher).-The Body portion includes two piecesFirst, you will have a scripted speech and should be planned out to be 2-3 minutes long.Second, the refutation part will be a collection of evidence that you will use to refute your opponent’s claims.Case formatting:Your case should be a properly formatted outline. The Body will have two roman numerals in your outline. Under that you will have 2-5 Capital letters as sub-points. Below I will provide guidance on the parts of the outline. Affirmative (Negative) Intro BodyI. Advantages (Disadvantages) A. Advantage 1 (Disadvantage 1) 1. Tagline stating the claim and a brief description of the evidence you will read with proper ADP (Link) Full citation info (8pt)Block Quote from the article with 6-8 bolded sentences to read. (10pt) A summary and analysis of the info and how it relates to the debate and the argument you are making 2. Solvency (Impact) B. Advantage 2 (Disadvantage 2) 1. Harm/Impact (Link) 2. Solvency (Impact) II. Refutations A. Refutation 1 B. Refutation 2 C. Refutation 3One sub-point would look something like this:A. Despite the relative effectiveness of drones in meeting the first level goals of the US, they fail in thwarting terrorism. They have been proven in places like Pakistan to increase anti-US sentiments and fail to prevent terrorism. As an expert in International Security and Intelligence, S. Hall described in a winter issue of the Journal of Strategic Security in Winter 2014:[“Help Wanted: American Drone Program Needs Multifaceted Support to be Effective,” Drone technology has allowed more accurate targeting of individuals, better reconnaissance collection, and protected troops; Drones have also killed innocent civilians, destroyed villages, raised levels of anti-American sentiment while failing to reduce terrorism in countries such as Afghanistan, Pakistan, and Yemen. Despite a decade of drone campaigns to counter anti-American efforts, the hostility against the United States in these areas has increased and groups such as ISIL have emerged. This has to raise the question, “do air-only campaigns really work to combat terrorism?” The answer is no and it can be demonstrated by analyzing the weaknesses of the U.S. drone program in Pakistan. For the last decade, the United States has engaged in a drone campaign in the Federally Administered Tribal Areas (FATA) to combat terrorist groups that pepper the region. Despite the deaths of terrorist leaders and years of destruction, terrorism is still a pervasive problem in Pakistan and anti-American sentiment is at an all-time high. In this debate, you are likely to hear repeated claims of the effectiveness of drones in gathering technology and striking opponents without the loss of life. But if that action has been proven to not stop terrorism and increase anger toward the US, how can we consider drones beneficial? Parts further explained:Taglines: Under each main point of the outline, you will use “taglines” or topic sentences that state the claim you are making with each particular sub-point (sub-point A above). Your brief tagline plus the ADP for the source will allow you to transition into the evidence and warrant.Full Citation: In size 8 font you should include the relevant info you aren’t saying in the speech. This would include title of the article, the DOI link, and any other info that would be in a properly formatted works cited section but isn’t being said out loud in the oral citation (ADP).Evidence: Then you will include a piece of evidence, known as a “card.” This should be in size 10 font and indented like a block quote. You should also highlight or bold the sentences you will read. You should read 6-10 sentences from the source. Remember it is unethical to cite out of context or change the meaning of the author. Here is a video showing how to cut a card. It is like a long block quote with underlining and bolding to indicate the parts you will read in the debate. I want to remind you that commercial websites, pro-industry websites, biased .org, and some .gov sites are not academic and not effective at persuading an audience. Elevate the information beyond simplified paragraphs about the topic and read something effective and persuasive. A sample case outline on a previous topic is provided in Files to assist you. ActionsA rough example of what the body of the case would look like when assembled (without indentations):Aff Case StructureI. AdvantagesA. This should be the title of the advantage.1. Under the first subpoint you should provide evidence of the existence of an existing harm in the status quo. You should provide evidence with the Author, Date, and Publication:(CARD HERE) Following the card you should briefly speak about the evidence and the warrant for the claim. You may choose to emphasize the quality of the source or further explain elements not discussed in the card. 2. Under the second subpoint you should read evidence about the impact of significance or severity of the harm and what might happen if we don’t fix it. Please provide the ADP for the card:(CARD HERE)This is called an impact. You will want to use the impact in the rebuttals to outweigh any disadvantages read against you. 3. Under the third subpoint you should read a piece of evidence that proves your plan will solve the harm. Include the ADP for the source:(CARD HERE)This evidence will speak to the workability of the aff plan and specifically discuss how it will fix the harm of point 1 and avoid the impact of point 2.II. Refutations: You should prepare cards that will respond to the arguments you think the negative will make. This could include attacks on their disadvantages or evidence to support the workability of the Aff. A. This should be the first refutation including the tagline, ADP, card, and summary.B. This should be the second refutation. C. Third RefutationNeg Case StructureI. DisadvantgaesA. This should be the title of the disadvantage.1. Under the first subpoint you should provide evidence that the affirmative plan will cause a harm to occur. You should provide evidence with the Author, Date, and Publication:(CARD HERE) Following the card you should briefly speak about the evidence and the warrant for the claim. You may choose to emphasize the quality of the source or further explain elements not discussed in the card. 2. Under the second subpoint you should read evidence about the significance or severity of the harm and what might happen if we do the plan. Please provide the ADP for the card:(CARD HERE)This is called an impact. You will want to use the impact in the rebuttals to outweigh any advantages read by the aff. B. Disadvantage 2/Workability1. II. Refutations: You should prepare cards that will respond to the arguments you think the negative will make. This could include attacks on their disadvantages or evidence to support the workability of the Aff. A. This should be the first refutation including the tagline, ADP, card, and summary.B. This should be the second refutation. C. Third Refutation

AMH 2010 UCF Argument that Challenges the Imperialisms Viability Essay

Analysis Paper 1 By the turn of the century, Americans had completed their push to connect the country from the Atlantic to the Pacific yet seemed small in relation to the vast empires of European nations like Great Britain and France. In this vein, Americans began to debate whether their nation, a symbol of rebellion against empire, should expand beyond its territorial borders to create its own empire. Using the writings of several prominent American officials and the history written of the period describe the arguments for imperialism and those against the notion. Write about the logic of the arguments for or against imperialism and what it would mean for the nation in each document. Then write which side you think gives the best argument and the reasons you think so.You will write an essay to answer these questions.

LOS 312 USM Discounting Everything but Compensation at Costco Essay

Short Paper #4 (SP 4) is titled Costco, and is located in our textbook on pages 420 to 421.Once you have read the case study, and reflected on our LOS312 concepts and theories, please answer the following question in your case study analysis:What organizational processes does compensation affect and what is Costco’s rationale for having an exceptional compensation plan?What are the four (4) basic types of compensation, and which are evident at Costco?

Early US History of the United States Essay

I need help with a History question. All explanations and answers will be used to help me learn. Book:The American Journey: A History of the United States, Volume 1 7th Edition, 2014ISBN-13: 978-0205960965 David Goldfield, Carl Abbott, Virginia Dijon Anderson, Jo Ann E. Argersinger, Peter H. Argersinger, and William BarneyQuestion:What developments of the 1790s resulted in the rise of the Republican Party? What mistakes did the Federalists make?

Early US History of the United States ess

Help me study for my History class. I’m stuck and don’t understand. Book:The American Journey: A History of the United States, Volume 1 7th Edition, 2014ISBN-13: 978-0205960965 David Goldfield, Carl Abbott, Virginia Dijon Anderson, Jo Ann E. Argersinger, Peter H. Argersinger, and William BarneyQuestion:What were the main causes and consequences of the War of 1812?

Importance of Coding Guidelines Paper

This week you will review the coding guidelines found in all three of your code books. You will research the coding guidelines and why they are important and key to being a good coder.Pay special attention to any introduction to the coding guidelines. Review how the coding guidelines are organized in each code book.In a one-page minimum paper, respond in your own words to the following questions:Why are coding guidelines used?Where are they found in each code book?