BUS 310 Does Technology Help or Harm Security Efforts Discussion

Help me study for my Business class. I’m stuck and don’t understand. Discussion  Does Technology Help or Harm Security Efforts?Three months ago, you decided to hire freelance workers because the  company was overloaded by the amount of data processing due to the  growth of the company.  Today is the last Friday of the month and you  have to process the invoices from the freelance workers. The freelance  workers are doing an excellent job processing the invoices; however, the  amount of hours used to complete the work increases each month.  Last  month, the freelancers timesheet showed they spent an average 18 hours  to go through the data for one client.  This month, the freelancers  spent an average of 25 hours per account.  This is troubling since it  took in-house processing 5-7 hours to go through the data for one  client.  The most inexperienced employee on the team took 9 hours to  process one client’s account.  You discussed with another manager the situation and he suggested  using a software program called EyeSpy that takes pictures of  freelancers computer screens, records keystrokes and mouse clicks  periodically throughout the day.  At the end of each week, you can drill  down by worker their productivity to give you an accurate report of  whose doing what while on the clock.Should the company be allowed to install the EyeSpy software to  monitor performance?  If not what are other suggestions on finding out  why there are variations in the freelancers timesheet.Is it legal for organizations to monitor the performance of its employee’s without telling them.  Why or why not?