Was there something that prompted your thinking, created questions, or connected to knowledge or experience you have?
Reflection -Institutions
Reflections are to be based on the topic we are covering for the week. A reflection consists of your response to information we are reading. Was there something that prompted your thinking, created questions, or connected to knowledge or experience you have?
Your reflection must include information from the text but can also include information from the TED talk or assigned videos. You can also include any outside research sources. Reflection posts are to be a minimum of THREE fully developed paragraphs must include references.
· Ismael Nazario – What I learned as a Kid in Jail:
· Shaka Sengthor – Why your worst deeds don’t define you:
· The American Correctional Association provides a professional organization for all individuals and groups, both public and private that share a common goal of improving the justice system.
Discuss through the five stages of team development
Objective
Illustrate the interpersonal, technical, decision-making, and conceptual skills needed for effective management.
Instructions
Read the above case study and prepare the necessary documents as explained below.
· You have recently been hired by Blackrocks as a consultant for organizational effectiveness in the company. Your role is to create a team in the organization to address the current situations going on in the company.
Identify the structure and development of your strategic team in a formal report. This report should contain the following:
1. Introduction: Overview of the Case Study.
2. Discuss through the five stages of team development:
a. What type of management skills (interpersonal, technical, conceptual, and decision-making) would you use in order to plan and organize your team development?
b. You have the two owners, four full-timers, and seven part-time employees. Who would you include in your strategy team and why?
c. How would you address team dynamics such as communication standards, conflict management, diversity, and empowerment?
d. What types of technological tools could be used to help team performance?
e. How would you know if your team was successful, what control measures would you use?
3. Conclusion: Summary of the discussed concepts.
What are some benefits of using a specific model to assess a community?
DQ- M7
Identify a Community Health Assessment Model. (This document from the CDC lists commonly used community assessment models: https://www.cdc.gov/stltpublichealth/cha/assessment.html )
What are some benefits of using a specific model to assess a community?
What agencies should be included with the assessment?
What is a reasonable time frame in which to complete a community-wide assessment?
What is the role of the public nurse in the implementation of the chosen model?
Your initial posting should be at least 400 words in length and utilize at 2 scholarly sources.
In fifteen to twenty sentences, evaluate the impact of two events, namely the COVID-19 Pandemic, and the invasion of Ukraine by Russia, on both the political and the economic environments.
In recent years, the world has been affected by two major factors: the COVID-19
Pandemic, and the invasion of Ukraine by Russia. One way or another, these two
factors have worldwide implications.
Question: In fifteen to twenty sentences, evaluate the impact of two events,
namely the COVID-19 Pandemic, and the invasion of Ukraine by Russia, on both
the political and the economic environments. Please focus your evaluation on ONE
of the following powers: the United States, the European Union, Russia, or China.
Also, cite inside your answer (e.g.: Peterson, 2019) two
or more recent articles (no older than 2020) from business periodicals such as
Business Week, Forbes Magazine, Fortune Magazine, Wall Street Journal, or any
other relevant popular press (no textbook, academic journal, or Wikipedia). At the
end of your answer, provide complete references of your articles (use any
acceptable reference style if it is complete)
What was Virgin America’s segmentation strategy? Who did it serve?
Virgin America
Prior to its 2016 acquisition by Alaska Airlines, Virgin America was consistently rated as one of the top U.S. airlines. Founded in 2004, the airline served 20 destinations out of its main hub in San Francisco. Virgin America was known for its leather seats, cocktail-lounge-style lighting, onboard Wi-Fi, in-seat power outlets for electronic devices, full-service meals, and that most scarce of all assets in coach class, legroom. The airline has earned a host of awards since its launch in 2007, including being named the “Best U.S. Airline” in the Condé Nast Traveler Readers’ Choice Awards every year from 2008-2014; and “Best Domestic Airline” in the Travel + Leisure World’s Best Awards for 7 years in a row. Furthermore, Consumer Reports named Virgin America the “Best U.S. Airline” in 2013 and 2014. Industry statistics supported these accolades. In 2014, Virgin was #1 in on-time arrivals in the United States, with 83.5% of aircraft arriving on time. Virgin America also had the lowest level of denied boardings (0.07 per 1,000 passengers), and mishandled baggage (0.87 per 1,000 passengers), and the fewest customer complaints (1.50 per 1,000 passengers).
Virgin America was an offshoot of the Virgin Group, the enterprise started by British billionaire Richard Branson. Branson got his start in the music business with Virgin Records stores (established in 1971) and the Virgin Record record label (established in 1973). In 1984, he leveraged the Virgin brand to enter an entirely new industry, airlines, with Virgin Atlantic. Virgin Atlantic became a major competitor to British Airways on a number of long-haul routes out of London, winning market share through superior customer service, innovative perks for premium travelers, and competitive pricing. Branson has also licensed the right to use the Virgin brand name across a wide array of businesses, including Virgin Media (a major U.K. cable operator), Virgin Money (a U.K. financial services company), and Virgin Mobile (a wireless brand that exists in many countries). This strategy has made Virgin one of the most recognizable brands in the world. Interestingly, Branson makes money from royalty payments irrespective of whether companies licensing the Virgin brand are profitable or not. Branson himself describes the Virgin brand as representing, “innovation, quality, and a sense of fun.”
For all of its accolades and the power of the Virgin brand, Virgin America has had a hard time making money. One problem is that, as a small airline, Virgin only has a few flights a day on many routes and is unable to offer consumers the choice of multiple departure times, something that many travelers value. For example, on the popular route for tech workers between San Francisco and Austin, Texas, United offers six flights a day and Jet Blue offers two, compared with just one for Virgin America.
Another serious problem is that providing all of the extra frills necessary to deliver a high-quality experience costs money. In its first 5 years of operation, Virgin America accumulated $440 million in losses before registering a small profit of $67 million on revenues of $1.4 billion in 2013. In 2014, Virgin America went public and managed to post a respectable $150 million in net profits on revenues of close to $1.5 billion. The company was helped by an improving economy, strong demand, and lower jet fuel costs.
The key competitive issue the company faced was that it was a niche player in a much larger industry where low-cost carriers such as Southwest Airlines and Jet Blue put constant pressure on prices and crowded out routes with multiple flights daily. Virgin America charged prices that were 10 to 20% above those of its no-frills rivals, but it could not raise prices too far without losing customers and flying with empty seats, which is a recipe for failure in an industry where margins are slim. On the route between New York’s Kennedy Airport and Los Angeles during late 2012, for example, Virgin passengers were paying an average of $305 a ticket compared to an industry average of $263. Virgin’s passenger-load factor on that route was 96% of the industry average during the same period. Virgin CEO David Cush, however, was adamant that the airline “… won’t get into a fare war. Our product is good; we’ve got good loyalty. People will be willing to pay $20 or $30 more.” Was he correct? We will never know. In 2016, Virgin was acquired by West Coast rival Alaska Airlines, reportedly because Alaska wanted Virgin’s landing slots in San Francisco hub. Although Virgin continued to operate as a division of Alaska for a while, in April 2018 it was fully merged into Alaska’s operating structure, and the brand disappeared.
Case Discussion Questions
- What was Virgin America’s segmentation strategy? Who did it serve?
- With regard to its core segment, what did Virgin America offer its customers?
- Using the Porter model, which generic business-level strategy was Virgin America pursuing?
- What actions taken at the functional level enabled Virgin America to implement its strategy?
- Do you think Virgin America would have been able to survive had it remained independent? (The company was acquired by Alaska Airlines in 2016.)
Which groups tend to be privileged over others in this community?
Decision Making
Community: Jehovah’s Witnesses
1. What key historical, economic, and political forces predominantly influence this community (think about migration in and out of the community, wars, settlement, and economic recessions)?
2. Which groups tend to be privileged over others in this community?
3. What structural conditions and inequities are advantaging and/or disadvantaging the health and health care experiences of this person or family?
4. What power dynamics are most advantaging and/or disadvantaging the health and health care experiences of this person or family?
What is our obligation when communicating with diverse others?
Nonverbal Communication
Topic: Engage
North America is filled with a variety of people from all over the world. While Derek’s family has lived in his hometown for generations , Derek’s boyfriend Marcus has recently emigrated from Europe and Marcus’s extended family is still learning the local language . Although Derek likes Marcus’s family quite a bit, he feels a little left out because of not knowing exactly what they are saying . Plus , there was “the incident . ” Last time he visited the house, Derek used the restroom and ran out of toilet pap3r . Coming out from the bathroom and realizing his own boyfriend had taken a quick trip to the store, Derek had a heck of a time trying to get another roll without having a shared language system . Although he was able to eventually get them to figure it out , Marcus confides that his family still makes some odd gestures every time Derek’s name comes up. Aside from being one of the more awkward moments of his life, Derek feels like an outsider as he navigates his boyfriend’s life . Recently , his best friend Sadie encouraged him to think about all the nonnative English speakers that he interacts with daily, immigrants and new citizens who don’t have his considerable English speaking skills. Derek realized that he himself has been complicit in making others feel badly when they don’t embrace the majority language, even to the point of dismissing them as people without relevant opinions or feelings
1. What is our obligation when communicating with diverse others? 2. Does that obligation change when we don’t share a common language?
Nonverbal communication is often described as a “universal language.”
3. Does that idea of universality impact our opinion at all when realizing that we can, in fact, send messages to one anotherand have had that shared nonverbal language system since our earliest years as a child ?
What conflicts do you have between your personal values and those of your future profession?
Facilitative Communication and Helping Skills
Topic: Applying Legal & Ethical Concepts
1. Explain the differences between professional and personal values (one paragraph)
a. What conflicts do you have between your personal values and those of your future profession?
Read the following practice case
Jonna is a 16-year-old high school student who has been working with a school counselor for the past six months. Over that period of time, Jonna has improved her grades, made new friends at school, and her father, a single parent, reports her behavior has also improved at home with fewer conflicts with her 13-year-old brother and himself. During the last session, Jonna stated that she is going to start dancing at a strip club a few nights a week, using a fake ID that shows her to be 18 years old.
2. Apply the Congress ETHIC model to the case (one paragraph)
3. What should the counselor do? (one paragraph)
a. Include a discussion about confidentiality and what information should be revealed to parents.
Which of the three segments would you target, and why?
Please restrict your case discussions ONLY to the (A) part of the case.
Which of the three segments would you target, and why? Pick one and argue why it makes sense to target that customer and why it doesn’t make sense to target the other 2.
Explain the relationship between personality and criminal behavior.
Psychiatric Theories
Most early psychological theories emphasized either behavioral conditioning or personality disturbances and diseases of the mind. The concept of the psychopath or sociopath was developed by Hervey Cleckley. Currently, these terms have fallen out of favor and have been replaced by the concept of antisocial personality.
Individuals with the characteristics of an antisocial personality are likely to become criminals at some point. Another theory emphasizing personality characteristics was developed by Hans Eysenck. Eysenck described three personality dimensions (psychoticism, extroversion, and neuroticism), each with links to criminality. He stated that personality traits were dependent on the autonomic nervous system; those whose nervous systems require stimulation are more likely to become offenders.
· Explain the relationship between personality and criminal behavior.
· Recognize the importance of learning theory to an understanding of criminality.
· Distinguish between the different insanity tests and rules and understand the concept of being found not guilty by reason of insanity.
· Recognize how the process of social interaction between people contributes to criminal behavior.
· Identify and discuss the social process theories including learning theory, social control theory, labeling theory and reintegrative shaming theories.
· Distinguish between the social process theories.
