Using the information above, fill in the WACC table provided to calculate the final WACC.

ICE Task 3 – WACC (Marks: 18)
You are the financial manager of Monsteria (Pty) Ltd (“Monsteria”), a company within the horticultural industry. Monsteria currently runs a very popular online store supplying indoor and outdoor plants to both corporate and private clients.

Monsteria has grown at an exponential rate and now wishes to raise funds for the building of their very first brick-and-mortar retail store which will offer the public an opportunity to shop in store for their plant needs.

In your capacity as financial manager, you will need to calculate the weighted average cost of capital (WACC) to assess the expected minimum return from the project. You have been provided with the following information.

The following is an extract from the statement of financial position as at 30 April 2022:
EQUITY AND LIABILITIES Notes R’000
Total Equity
Ordinary Shares 1 5 500
10% Preference Shares 2 800

Non-current liabilities
11.5% Long term loan 3 2 000
8% Debentures 4 6 000

Current Liabilities
Trade and other payables 500
Bank overdraft 5 1 000
Total Equity and Liabilities

Notes
Ordinary shares were initially issued at R6.40 per share. The shares currently have a market value of R7.80 per share. MonExt has a beta of 1.5, a risk-free rate of 8% and a market risk premium of 7%.
Three years ago, the preference shares were issued at R4 each. Similar preference shares are currently trading at 10%.
The long-term loan, issued on 30 April 2020, is repayable in full in five years’ time. The effective pre-tax cost of debt is 4% above prime.
The debentures were issued at the beginning of this current financial year (1 May 2021) and will be redeemed at a discount of 7% on 30 April 2025. The market rate for similar debentures is 8,5%.

Additional Information:
The current prime rate is 9.25%
The corporate taxation rate is 28%.

Required:
Using the information above, fill in the WACC table provided to calculate the final WACC.

Explain how your selected organization applies the six steps from key customer-focused practices for quality management in the customer focus to meet or exceed customer requirements.

Prior to beginning work on this final paper, read Chapters 10, 11, and 12 in the course textbook. It is recommended to review Chapters 1, 2, and 3, too.

For this final paper, you will be reviewing and reflecting on the quality management concepts and knowledge gained throughout the course. You will be applying your critical thinking, drawing your own conclusions, and applying what you have learned to improve quality and performance excellence. Follow the prompts below and make sure to address each in sufficient depth to answer the questions and cover the associated concepts. This will serve as a good review of the content, methods, and principles learned of total quality management (TQM).

As you work on your final paper, keep in mind the following bullet point observations on the role of quality.

• Six quality perspectives are listed below and explain how each quality perspective applies to the product or service:
  • Quality in manufacturing.
  • Quality in service organizations.
  • Quality in business support functions.
  • The role of the quality function.
  • Quality and competitive advantage (business results).
  • Quality and personal values.
• Modern day quality management practices represent the approaches that organizations use to achieve the quality management principles.
• Customer satisfaction is vital to keeping customers and growing a business.
  • Customer requirements, as expressed in the customer’s own terms, are called the voice of the customer.
• Organizations continue to learn that to satisfy customers, they must first satisfy the workforce. (Review Chapter 4, specifically Table 4.1: Key Workforce-Focused Practices for Quality, and the two Chapter 4 sections: High-Performance Work Cultures, and Principles of Workforce Engagement and Motivation.)
• Motivation theories can be applied to support high performance in any organization.

In your paper,

• Explain how your selected organization applies the six steps from key customer-focused practices for quality management in the customer focus to meet or exceed customer requirements.
• Identify which of the variety of methods, or “listening posts,” your selected organization uses to gather the voice of the customer, including their needs and expectations, their feeling of importance, and their satisfaction as a customer.
• Evaluate the principles of workforce engagement, and empowerment and motivation, and evaluate why these two items are important to quality, and which five of Deming’s 14 points relate directly to the notion of empowerment.
• Apply one content theory, one process theory, and one environmentally-based theory to your selected organization, detailing the context and situation.
• State if the selected organization has a high-performance work culture and describe why or why not.
• Summarize how your selected organization embodies the Baldrige Award Excellence Framework, core values, and processes.
• Assess the impact, if any, of the Baldrige Award Excellence Framework and the Deming philosophy on the organization.
• Select a product or service that your organization, or an organization of your choosing, purchases on a regular basis:
  • Explain why quality is important to that product or service.
  • Evaluate the competitive environment for the product or service selected.
  • Appraise how each quality perspective applies to the selected product or service and why.
  • Illustrate how each of the seven quality management principles pertain to your organization or an organization of your choosing using three approaches per principle.
  • Appraise how the Deming philosophy and Deming’s 14 points may apply to the product or service selected.

The Managing for Quality and Performance Excellence paper

• Must be six to eight double-spaced pages in length (not including title and references pages) and formatted according to APA Style (Links to an external site.) as outlined in the Writing Center’s APA Formatting for Microsoft Word (Links to an external site.) resource.
• Must include a separate title page with the following:
  • Title of paper in bold font
    • Space should be between title and the rest of the information on the title page.
  • Student’s name
  • Name of institution (University of Arizona Global Campus)
  • Course name and number
  • Instructor’s name
  • Due date

Requirements: Detailed Explanation 6 pages

Contrast Organizational Strategy and Operations Strategy for a fast food restaurant such as McDonalds.

a. Contrast Organizational Strategy and Operations Strategy for a fast food restaurant such as McDonalds.

b. If you would be an Operations Manager for 10 McDonalds restaurants in the Tampa area, by applying the Balance Scorecard management system, describe at least one productivity measure for each of the proposed strategies applied by McDonalds, explain how you would calculate it (show the formula) and how frequent you would measure it:

– Engaged and competent employees

– Low price

– High quality products

– Fast customer service

– Great customer service

– Sustainability in store operations

Requirements: 300 words

Explain the importance of performance measurement in organizations.

Prior to beginning work on this discussion forum, read Chapter 11 from the textbook, the webpage article What is a Balanced Scorecard? A Quick Overview (Links to an external site.) , and the weekly lecture.

In your discussion post,

• Explain the importance of performance measurement in organizations.
• Explain what the balanced scorecard is. Describe its four components.
  • Select an organization that applies the balance scorecard. Access the UAGC Library online database, which offers company financials, descriptions, history, property, subsidiaries, officers, and directors, and the Business Insights database. For assistance, view the Mergent Online (Links to an external site.) and Business Insights: Global (Links to an external site.) tip sheets for suggested methods of searching UAGC Library databases generally, as well as specific advice for searching these two databases.
• Search and select an article of an organization that has successfully implemented the balanced scorecard, and provide a brief summary of how the components of the scorecard have added value, improved quality, and increased performance.

Reference: Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.).

Requirements: Detailed Explanation

Describe the Baldrige Award process. How does it ensure that organizations are truly worthy of receiving the award?

The image above is a systems perspective of the Baldrige Performance Excellence Framework for your review and may assist in your completing the below prompts. In your discussion post, address the following:

• Discuss the purpose of the Baldrige Award.
  • Describe the Baldrige Award process. How does it ensure that organizations are truly worthy of receiving the award?
• Explain the Baldrige core values and concepts.
  • What are the five groups of results measures in the Malcom Baldrige Criteria? Provide two examples of measurements and indicators in each group. Why do you think they are important for any organization to pursue?
• Please choose two of the Baldrige core values, and apply them to an organization of your choice.
  • How do these two values impact the organization and increase performance?
• Regarding the Baldrige Criteria for Performance Excellence, on which a Baldrige examination is based, please provide a brief description of each of the seven categories, and explain how they all come together and form an integrated management system.

Reference : Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.).

Requirements: Detailed Explanation

When and how does alcohol increase aggressiveness?

Aggression

Case Study 4

• This case study assignment requires that you apply information about concepts from Chapter 10 of the textbook and from lecture. Read the case study carefully and answer the five questions in detail. If you have any questions regarding this assignment please ask.

Case Study: Basketball Brawl

On Friday, November 19, 2004, near the end of an Indiana Pacers – Detroit Pistons game, two Indiana players stormed in the stands and brawled with spectators. The fight started with pushing and shoving between players on the opposing teams and then spilled over into the audience. Some fans got involved in the melee by throwing things at the players. Beer, ice and even a chair were some of the items thrown. Several people suffered minor injuries and were taken to a local hospital.

The Pacers were ahead 97-82. The fight began when Piston’s Ben Wallace was jumping up to make a shot. Ron Artest, a Pacer player, fouled Wallace from behind. Wallace turned around and shoved Artest in the face. Players from both teams then joined in the fight with a lot of shoving and pushing. The coaches from both teams intervened to get their players to calm down. By this time, Artest was laying on his back on the scorer’s table – no longer part of the players’ fight. But then Artest was hit by something thrown from the stands, and that’s when he charged the audience. He was joined by another Pacers’ player. Spectator, Mike Ryan, says that Artest attacked him. “He was on top of me, pummeling me. He asked me, ‘Did you do it?’ I said, ‘No, man. No!’”

This is the version of events Artest gave in an interview:

“I thought it was an OK foul. The refs told me it wasn’t a technical and it wasn’t a flagrant. I think Wallace’s reaction was too much. I don’t mind him pushing me. But he also caught me in my nose. I’m not sure what will happen regarding that…I was lying on the table when Wallace threw a towel at me. I got up and then was lying down again when I got hit with a liquid, ice and glass container on my chest and on my face. After that it was self-defense.”

1. How does the textbook define aggression? Do any of the following behaviors by a basketball player qualify as aggression? a) Punching a fan. b) Blocking a shot by an opposing player. c) Accidentally fouling another player. d) Yelling at and insulting a teammate when the teammate misses a shot. Explain your answers – why does or why doesn’t a behavior meet the definition of aggression?
2. All the players and fans involved in the melee were males and the fans involved in throwing objects at the players had been drinking.
   1. When and how does alcohol increase aggressiveness?
   2. Could alcohol have contributed to the fight at the basketball game? Explain your answer.
   3. What is the relationship between testosterone levels and aggression?
   4. Could testosterone been a possible influence in the fight at this game? Explain your answer.
3. Answer the following:
   1. What is frustration? Might any of the basketball players be experiencing frustration? Explain your answer.
   2. According to Leonard Berkowitz how does frustration sometimes contribute to aggression?
   3. Apply Berkowitz’s model to the brawl at the basketball came.
4. Arousal has been linked to aggression. For example, Zillman et al. found that people who just exercised and were thus physically aroused were more aggressive. Certainly playing basketball, a demanding physical game, would increase arousal. With this in mind answer these two items:
   1. Describe Zillman’s Exhitation transfer model of aggression. (The theory is discussed in lecture)
   2. Apply the model to this situation. E.g., Take the player, Ron Artest, step by step through the model. You may have to speculate about what was on his mind or how he interpreted events.
5. The video of the fight at the Pacers – Pistons game was shown on several network news and sports programs. No doubt this video was seen by many young fans.
   1. Have psychologists found a link between viewing media violence and aggression in children? (A simple answer of yes, no or sometimes, is not an adequate answer to this question!)
   2. What predictions would social learning theory (observational learning) make for young fans who watched the brawl?
   3. Some people argue that watching violence can be cathartic. What is catharsis? Have psychologist found evidence to support this idea?

Reference

ESPN.com News Services. Artest, Jackson charge Palace stands./ Retrieved March 20, 2007 from http://sports.espn.go.com/espn/print?id=1927380&type=story ———— TEXTBOOK: Social Psychology 13th Edition David G. Myers and Jean M. Twenge. Publication Year 2019, ISBN # 978-1260397116.

Requirements: 2-3 pages

post your EIGHT Best Practices that you observed in the 4-hour and 2-hour House videos.

One of our tasks this week was to review the “Four Hour House” video, and another similar video “The 2-Hour House.”

These amazing stories show “Project Management” at its finest. As you watched the videos, you were asked to jot down notes about the project management “Best Practices” you observed taking place during the construction projects.

For this week’s discussion board, please post your EIGHT Best Practices that you observed in the 4-hour and 2-hour House videos.

Requirements: 1 pg   |   .doc file

What purposes do goals serve in a police department?

1. Watch Video & Answer Questions. Very urgent, tip will be given!
2. http://www.youtube.com/watch?v=00wXgEyo4fk
3. Documentary following the installment of William J. Bratton in the Los Angeles Police Department. Bratton is famous for bringing the violent crime rate in New York City down dramatically. This documentary begins with a snapshot of the LAPD and its inherent problems, then proceeds to show the changes that take place when leadership changes.Review the video and for this assignment: 1. What purposes do goals serve in a police department? (Response should be one-two paragraphs) (20 points) 2. What purposes do objectives serve in a police department? (Response should be one-two paragraphs) (20 points). 3. Were they present in the video? (Response should include a yes/no answer and why you chose that response) (20 points). 4. What goal would you add? (20 points). 5. What objective would you add? (20 points)

Requirements: Read instructions to see how long each question should be   |   .doc file

Prepare a memo that clearly addresses the issue, discusses each company’s facts, and provides a clear conclusion regarding the appropriate presentation of each company’s financial information on Dynamic’s consolidated income statement.

OPTION 1: A CODIFICATION EXERCISE ON THE REPORTING OF DISCONTINUED OPERATIONS

Read the following case study:

McNellis, C. J. (2018). Dynamic divestures: A codification exercise on the reporting of discontinued operations. Issues in Accounting Education, 33(1), 53–63.

Case Requirements:

During the first week of 20X8, Dynamic’s corporate controller, Anne Smith, prepares to initiate the closing activities for 20X7. The closing process at Dynamic is very extensive, as it includes routine activities for consolidating the activities of several subsidiary companies for the creation of the consolidated financial statements. Furthermore, Dynamic’s reporting personnel must also address the unique complications of each acquisition and divesture.

As Ms. Smith awaits the final financial statement numbers prepared by the reporting personnel at each subsidiary, she is anxious to determine the appropriate financial statement presentation of the three subsidiaries discussed above. Most specifically, she is curious as to whether the financial performance of each of the three subsidiaries qualifies for reporting under discontinued operations. Ms. Smith has asked you to review the intricacies of ZD Consulting, Hope Industries, and AM Mining Operations to determine which type of reporting (i.e., continuing operations versus discontinued operations) is appropriate for each subsidiary on Dynamic’s consolidated income statement.

To complete the case requirements, you should perform the following tasks:

• Consider the facts presented for each company within the case.
• Consult the FASB Accounting Standards Codification for guidance on the specific income statement presentation issue to which the controller has requested answers.
• Prepare a memo that clearly addresses the issue, discusses each company’s facts, and provides a clear conclusion regarding the appropriate presentation of each company’s financial information on Dynamic’s consolidated income statement.

In constructing this memo, you should expect to incorporate Accounting Standards Codification references as required to support your conclusions.

Include any basic calculations used in your analysis from the data provided as part of your submission.

Paper Requirements:

• Write a paper (memo) of a minimum of six double-spaced pages, not counting the title and reference pages (which you must include).
• Copy and paste each one of the questions into your paper in bold type to ensure you have answered each of the assignment requirements.
• Use terms, evidence, and concepts from class readings, including professional business language.

Requirements: 6pg   |   .doc file

What makes these overhead costs and what cost driver should be used to apply the overhead costs to the products? 

Using the company in your Week 1 post(ExxonMobil), please identify some overhead costs in the manufacturing operations.  What makes these overhead costs and what cost driver should be used to apply the overhead costs to the products?