conduct stakeholder analysis to identify concerns and appropriate viewpoints

Stakeholder Analysis Assignment

This assignment uses two provided documents:

• Stakeholder_Analysis_Exercise.xls (spreadsheet)

• DMV Case Study

Purpose of this Assignment

This assignment gives you the opportunity to apply your understanding of the course

concepts to analyze how the enterprise architecture (EA) affects various elements of the

organization. This assignment specifically addresses the following course outcome:

• conduct stakeholder analysis to identify concerns and appropriate viewpoints

Background

One of the keys to successful enterprise architecture (EA) implementation is the support

offered by important stakeholders.

Stakeholders are those with an interest in a given project. There are varying degrees of

stakeholder involvement, which may be described as being in the following groups:

• Key Players—These are the most important stakeholders; they have a vested

interest in the approach, content, and output of the EA.

• Keep Satisfied—The next most significant group are those who must obtain what

they need from the EA and are less concerned with the construction and specific

content of the EA.

• Keep Informed—This group has a need to know what is being done and how it will

benefit the organization overall; they have little interest in any of the details of how

the EA is developed and used.

• Minimal Effort—This group has little interest in the EA and requires little attention

during the EA development effort.

The benefits of successfully managing stakeholders include the following:

• Obtaining support from the most influential stakeholders will help ensure that they

both help to shape the EA and to improve its content and products.

• Influential stakeholders are in a position to allocate human and financial resources to

the EA effort, making it more likely to succeed.

• Ongoing communication with stakeholders ensures their understanding of the

process and benefits of EA, and enables their support if needed.

• Successful management allows the EA team to draw on the support of stakeholders

with a positive view of the process if they need to address negative reactions or

setbacks in the organization.

(Concepts contained herein were derived in part from The Open Group Architecture

Framework (TOGAF), v. 9.)