How specifically can you improve your nonverbal communication on the job?

Journals Entries
This unit, while observing your own communication patterns, or that of the people around you, try to find examples that reflect the following:
· Are you more aggressive or more assertive in conversation? Provide an example of a time this unit when you were aggressive or assertive and describe how your approach impacted the situation.
· Are there certain words that make you feel irritated? Happy? Sad? Why do these words affect you thus?
· What type of cultural identifiers have you used or heard others use?  What impact can these identifiers have in the workplace.  Provide an example.
· How specifically can you improve your nonverbal communication on the job? With a significant other? With your friends?