Read carefully case study No 24 from your textbook;(Best Buy Co. Inc: Sustainable customer-centricity Model?) and answer the following questions:

1. Identify opportunities and threats as well as strengths and weakness of the company 1pt

2. What is/are the strategy (ies) used by Best Buy? 1 pt

3. Explain the contribution of various functional areas of Best Buy Company to its well-being. 1 pt

4. Determine the issues affecting to the strategic competitive advantage of the company. 1pt

5. Recommend solutions for Best Buy to improve its competitive advantage. 1pt