Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on.   Identify the type(s) of service system used in the company or a certain part of the company. 

 Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on. 
 Identify the type(s) of service system used in the company or a certain part of the company. 
 
Write a summary that outlines and highlights the system strengths and weaknesses. Include an analysis of industry comparisons, if available.
Choose a service system from this assignment that you will implement in the Supply Chain Template assignment in Week 6.