What are the components of the model, which do you think is most important? Why?

Read the Module ICommentaryand the article -Kirby, E. (2010). A conceptual model for critical incident analysis. Journal of Critical Incident Analysis, 1(1), 3-16.http://jcia.aciajj.org/files/2010/10/Kirby-1.pdfExamine the definition forcriticalincidentsused in this course and the article. How do the definitions differ? Examine the conceptual model for the study of critical incidents advanced in the article. What are the components of the model, which do you think is most important? Why?