What proactive steps can be taken to hold our emotions in check in the face of ineffective communication and leadership practices?

Self-disclosure can be a rewarding, but often challenging, exercise to determine our own communication challenges. The Johari Window (see video) offers a non-threatening model to help provide feedback and communication among peers and co-workers. Johari Window in Interpersonal Communication:

Sometimes, we may forget about all the emotions present at work. Some of these emotions result from personal difficulties, work pressure and stress, and/or the ability to perform beyond our potential.

Based on your readings and regardless of the emotions experienced at work, having a strategy to deal with emotions and conflicts can help to create a happier work environment. 

What proactive steps can be taken to hold our emotions in check in the face of ineffective communication and leadership practices? 

How can self-disclosure facilitate effective communication in the workplace? Be creative in your answer!

Instructions:  Your initial post should be at least 350 words, APA style format and a minimum of 3 references