What steps would you follow in the process of deciding on the best types of services to provide?

In Question #2 you identified several outcomes for a program.  Suppose you were now going to decide on the best methods for helping the clients succeed.  What steps would you follow in the process of deciding on the best types of services to provide?  What questions would you ask yourself?

You have learned about several different theories of management, from bureaucracy to human resources models to systems theory to contingency theories.  If you were managing a program, how would you decide on the best management model to use?  Does one of the models seem to you to fit best with your own personality and values?