Define the impact of company’s culture, structure and design can have on its organizational behavior.
Course Learning Outcomes-Covered
| 1 | Define the impact of company’s culture, structure and design can have on its organizational behavior. (CLO3 |
Assignment 3
Reference Source:
Textbook:-
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behaviour: Improving performance and commitment in the workplace (6th ed). Burr Ridge, IL: McGraw-Hill Irwin.
Case Study: –
Case: Delta / United
Please read the case “Delta / United” from Chapter 16 “ORGANIZATIONAL CULTURE” Page: – 533 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (6th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019) and Answer the following Questions:
Assignment Question(s):
1. Why is an organization’s culture perhaps the most evident during crisis situations? (1.25 Marks ) (Min words 150-200)
2. What causes companies like Delta and United to become so different in regard to organizational culture? (1.25 Marks ) (Min words 150-200)
3. What will it take for United to overcome its culture that has been built up over such a long period of time? (1.25 Marks ) (Min words 200)
Part:-2
Discussion questions: – Please read Chapter 16 “ORGANIZATIONAL CULTURE” Carefully and then give your answers based on your understanding.
4. Have you or a family member worked for an organization that you would consider to have a strong culture? If so, what made the culture strong? Did you or they enjoy working there? What do you think led to that conclusion? (1.25 Marks ) (Min words 200-300)
Important Note: – Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles.
Due date for the submission of Assignment:- 3
- Assignment-3 should posted in the Black Board by end of Week-11.
- The due date for the submission of Assignment-3 is end of Week-13.
Answer:
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3.
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Identify at least three weaknesses in Khan Corporation’s revenue cycle activities.
Question 1: (06 Marks)
Khan Corporation is a midsize, privately owned, industrial instrument manufacturer supplying precision equipment to manufacturers in the Midwest. The corporation is 10 years old and uses an integrated ERP system. The administrative offices are located in a downtown building and the production, shipping, and receiving departments are housed in a renovated warehouse a few blocks away. Customers place orders on the company’s website, by fax, or by telephone. All sales are on credit, FOB destination. During the past year sales have increased dramatically, but 15% of credit sales have had to written off as uncollectible, including several large online orders to first-time customers who denied ordering or receiving the merchandise. Customer orders are picked and sent to the warehouse, where they are placed near the loading dock in alphabetical sequence by customer name. The loading dock is used both for outgoing shipments to customers and to receive incoming deliveries. There are ten to twenty incoming deliveries every day, from a variety of sources.
The increased volume of sales has resulted in a number of errors in which customers were sent the wrong items. There have also been some delays in shipping because items that supposedly were in stock could not be found in the warehouse. Although a perpetual inventory is maintained, there has not been a physical count of inventory for two years. When an item is missing, the warehouse staff writes the information down in log book. Once a week, the warehouse staff uses the log book to update the inventory records. The system is configured to prepare the sales invoice only after shipping employees enter the actual quantities sent to a customer, thereby ensuring that customers are billed only for items actually sent and not for anything on back order.
Questions:
a. Identify at least three weaknesses in Khan Corporation’s revenue cycle activities. [2 points]
b. Describe the problem resulting from each weakness. [2 point]
c. Recommend control procedures that should be added to the system to correct the weakness. [2 point]
Question 2: (2 Marks)
What are the advantages of the REA data model over the traditional AIS model?
Question 3: (02 Marks)
Identify and discuss two methods of production planning.
promotional opportunities on employees
The impact of promotional opportunities on employees or promotion’s effect
Discuss the implications of your research and identify the possible ethical concerns
of the research
- The field of Human Resource includes four basic realms: starting with employee acquisition, training and development, performance management and finally compensation management. Depending on your interest area, identify a research concern from the above-mentioned broad topics. Also formulate the broad research objectives of your research.
- Based on the learnings from the session, clearly indicate the research problem and frame 3-4 research questions related to the topic.
- Conduct review of literature related to your topic to understand the phenomenon better and design the conceptual map relating different factors of your study.
- As discussed in the session, identify the independent and dependent variables of your study from the knowledge gained through literature review and also formulate the hypothesis.
- Based on the type of research proposed, discuss in detail the research methodology to be adopted for the purpose of your study and its rationale.
- Suggest the reasons for choosing a particular kind of scale used in the research.
- Design an appropriate questionnaire keeping research objectives in mind and discuss the factors considered while designing the questionnaire.
The learning objective of this course is to develop complete understanding of research methods and apply the learning in real world problems. Hence the assignment involves developing a detailed research proposal related to an area of student’s interest. Based on the given instructions, formulate a research proposal of about 3000 words. Total marks for the research report is 90.
- The field of Human Resource includes four basic realms: starting with employee
acquisition, training and development, performance management and finally
compensation management. Depending on your interest area, identify a research
concern from the above-mentioned broad topics. Also formulate the broad research
objectives of your research. - Based on the learnings from the session, clearly indicate the research problem and
frame 3-4 research questions related to the topic. - Conduct review of literature related to your topic to understand the phenomenon
better and design the conceptual map relating different factors of your study. - As discussed in the session, identify the independent and dependent variables of
your study from the knowledge gained through literature review and also formulate
the hypothesis. - Based on the type of research proposed, discuss in detail the research methodology
to be adopted for the purpose of your study and its rationale. - Suggest the reasons for choosing a particular kind of scale used in the research.
- Design an appropriate questionnaire keeping research objectives in mind and
discuss the factors considered while designing the questionnaire.
©Al Tareeqah Management Studies – 2021 4 - There is no data collection required, however, the student can decide the analysis
that will help examine the data derived from the proposed questionnaire. Identify
the statistics used for the purpose of analyzing the data. - Describe the possible limitations of your study.
- Discuss the implications of your research and identify the possible ethical concerns
of the research. - Explain the importance of your research for your organization and its contribution
to the knowledge domain. - Cite the full bibliographic references that you have cited in your research proposal
using APA 6th edition and order them alphabetically. - Include a table of contents.
- Use Times New Roman, Font size 12, 1.5 spacing.
Civil Engineering challenges pertaining to the deployment pf water based energy conversion technologies
Write an annotated bibliography* on the civil engineering challenges pertaining to the deployment of water-based energy conversion technologies. Choose one from: tidal energy, wave energy, hydroelectricity and ocean wind turbines.This is to be no more than 1500 words (including the exec summary). It is to outline the current civil engineering state of the art and challenges still to overcome, with regard to the technology deployment. Depending upon the technology and location of the energy conversion devices, these can be both offshore and, on the shoreline,). This is going to require a literature review of industrial, professional (ICE/IStrutE etc publications) as well as journal and conference papers. It is to be succinct.
Close the submission with an executive summary of no more than 500 as to what your literature review suggests for the potential/continued deployment of this technology – in terms of economic and environmental risk.
Do not write in the 1st or 2nd person. Harvard Referencing throughout. Expecting to see good use of journal and professional body publications/reports.
Academic report
Field Training Report
Student Trainee:
ID. No:
Name of the Company:
Submitted to:
(Academic Supervisor)
Department of———————————————————-
Jubail University College
Acknowledgement (Font 14)
Thank the company which gave you an opportunity to do the training and also thank all the individuals who helped and supervised you during the 15 weeks training program.
(Student Signature)
(Student Name)
Executive Summary (Font 14)
This section states the report in the condensed form. It summarizes the whole
report in one, concise paragraph of about 200 words.
———————————————- Student Trainee Signature
———————————————- —————–
Checked by: Date [Company Supervisor]
———————————————- —————– Approved by: Date [Academic Supervisor]
———————————————- —————– Approved by: Date [Chairperson, Department —] Contents
Page
No
Section 1 INTRODUCTION
Section 2 COMPANY PROFILE
Section 3 DETAILS OF TRAINING EXPERIENCE
3.1Title
3.2 Introduction
3.3Content
3.4Conclusion
Section 4: GENERAL SKILLS ACQUIRED
Section 5: CONCLUSION
Section 6: WEEKLY JOB RECORD
2
Section 1: Introduction
Write the information you have collected using the given hints: 1- Name of the company in which you have received training. 2- Briefly talk about the major area in which the training was received. 3- List all the work accomplished during the Training period of 15 weeks.
Section 2: Company profile
Discuss here: 1- The areas in which the company specialized: 2- Where is the company mainly located, throughout the Kingdom or in the eastern Province only? 3- How many divisions/departments are there in the company? 4- How many people are working in the company, any idea about the ratio of technical support staff, etc.? Section 3: Details of Training Experience Title
Introduction (One major skill acquired (project or research study) and
information collected relevant to that from the internet/Magazine) (200
300 words).
Content (Application of the skill during the training Period)
(1000 – 1500 words)
3
Conclusion How useful the understanding of that system or skill (500-
350 words)
Section 4: General Skills Acquired
Mention here:
1- List all the skills you acquired during your training in the
company other than the major one mentioned in section 3.
Section 5: Conclusion
Mention here:
1- How do you find your overall training experience?
2- What is the impact of the training program on your personality?
3- Anything else you wish to discuss.
REFERENCES:
Section 6: Weekly Job recorded
Attach here:
Original copies of weekly record of work which you completed during
your Field training in the company that is signed by the Company
Supervisor.
4
Guidelines for writing Field Training Report
The following points can be considered while writing the report:
- The topic should fit into the focus of the training.
- The report should not be text-bookish in nature.
- Topic should be on contemporary developments/ issues.
- The report should not have any copied content from other sources. Student must follow referencing methods (paraphrasing or summarizing).
- The report should be original and the minimum size of the report must be around
2000- 2500 words. - The language should be simple, academic and easy to understand.
- Organize the report in to various sub-heads with paragraphs so as to increase
readability. - There should be uniformity in the ideas covered in report and there should not be any
disjointed ideas. - The footnotes should be properly explained. Use footnotes sparingly. Indicate the
footnote on the same page. - The box items/ graphics should be properly acknowledged.
- The references to be given as per norms.
5
The structure of the report should be as follows:
Structure of the report: It consists of a title, introduction, contents and author’s views, conclusion and references. - Introduction gives an idea about the subject matter of the report, and it should be of about half a page
- Contents should be well developed, time-relevant and should contribute to the existing knowledge. It should have in-depth analysis of the training.
- Conclusion includes the gist of the report or alternately brief analysis of the contents.
- References: References to the article should be given as follows:
Newspaper- Author, title of the article, name of the
news paper, date of publication
Magazine- Author, Title of the article, name of the
magazine, month, vol.& issue no., pp. no.
Journal- Author, (year of publication), title of the
article, name of the journal, month, vol.&
issue no., pp. no.
Book- Author,( year of publication), name of the book publisher
I need someone to help me to complete some sections and check my writing in other sections.
For section 1, I need it to be in paragraph format.
for section3: I need to check the introduction and help to complete the content and write the conclusion
for section 4: I need to check my writing and if there’s anything to add or edit.
for section5: I need to write it.
Section 1: Introduction
Write the information you have collected using the given hints:
3-List all the work accomplished during the Training period of 15 weeks.
Section 3: Details of Training Experience
1- Introduction(One major skill acquired (project or research study) and information collected relevant to that from the internet/Magazine) (200-300 words).
2- Content (Application of the skill during the training Period) (1000 – 1500 words)
3- Conclusion How useful the understanding of that system or skill (500- 350 words)
Section 4: General Skills Acquired
1-List all the skills you acquired during your training in the company other than the major one mentioned in section 3.
Section 5: Conclusion
1- How do you find your overall training experience?
1-What is the impact of the training program on your personality?
2-Anything else you wish to discuss.
analyzing ways that members of a culture use technology as a locus for evolving or conflicting cultural practices and social change?
1. What are the 2 or 3 points you think are most valuable from this week’s readings? What about for this week’s video clips and documentaries?
Here is a template for how to approach answering this question each week: In [name of reading], [author] states that [main point] which is important because [why].
For this question, each main point should be expressed in no more than 280 characters (tweet length!
2. Choose one point from this week’s lectures, readings, or media, and connect it back to one of the key course questions that feels most relevant to you right now, and explain the connection you are making as best you can. It could be something that seems most important, or something that is new to you – it’s up to you how to take this question on.
Again, here are our DIGC 160 3 Guiding Questions:
– How do we understand something as a “new” technology?
– How can we analyze the ways that members of a culture use technology as a locus for evolving or conflicting cultural practices and social change?
– And, how does culture affect our understanding of a technology and how we use it?
Don’t include your own questions yet – that’s the next question!
3. Thinking back on the readings and media for this week, what questions do you have? What needs more explanations, more examples, or more detail? If you have no questions, try out giving an example of your own on one of this week’s concepts, and connect your example to one of this week’s topics or main points. Aim for 1-3 questions or comments.
For each question or comment you include, you have a maximum count of 280 characters (yes, consider these each tweets)
4.Connection ideas from this week’s readings, lectures, and/or media to topics of your own interest (aim for 1-2, but some weeks you might have more).
You should pick specific examples, concepts, or terms, and connect them up to your own interests, project, or goals. During week 1-3, the field of what you can choose and how you use it is wide open – during weeks 4-7, this is the place to connect up what you read to your own capstone project. This question is deliberately left open – there may be only one point that really stands out for you, but there also might be a few. Take on no more than three things.
For this question, for each idea you discuss, present it in tweet format, with a maximum of 280 characters. (hint: you can talk about multiple ideas – each one is its own tweet)
In this week’s synchronous session, bring in a question or a comment about each case study to share and get clarification on (you will post it in the Zoom chat or share out loud – your choice). This session is scheduled to be a live Q&A with Mr. Matt Murray, whom you will be hearing from in this week’s interview case study.
Submit your question/comment to this tab by 12:00pm noon on the day of the session. I will be sharing your questions with Mr. Murray ahead of the session to help him prepare for your questions and interests.
Determine what type of risk-based impacts X Axis would encounter in such a situation.
Case Study:
X Axis is a renowned private cancer hospital located in Las Vegas, Nevada. The hospital maintains a critical database that includes patient data for all patients. You are asked to create a BIA based on this database. If this database were inaccessible for six or more hours, what would the impact be?
Answer the following questions:
Determine what type of risk-based impacts X Axis would encounter in such a situation.
What are the potential business impacts in the emergency room (ER)?
What are the potential business impacts in doctors’ offices?
What are the potential business impacts in other hospital locations such as patient rooms or surgical wards?
Directions:
Your responses should be two-to-three pages in length, not including the title or reference pages.
Be sure to provide citations from your readings and additional research to support your statements.
Your paper must follow Saudi Electronic University academic writing standards and APA style guidelines, as appropriate.
Calculate the employment ratio, the labor participation rate and unemployment rate.
Assignment Purposes/Learning Outcomes:
After completion of Assignment-3 students will able to understand the
LO 1.2: Describe how to evaluate macroeconomic conditions such as unemployment, inflation, and growth.
LO 1.3: Recognize the fundamental determinant’s of a nation’s long-run economic growth.
Assignment 3 Questions: Week 10 to Week 13: – [5 Marks]
Q1: You take $1000 that you held as currency and put it into the banking system. The
reserve ratio is equal to 10%. [1.5 Marks]
- Calculate the money multiplier.
- By how much will increase the total amount of deposits in the banking system?
- By how much will increase the money supply?
Q2. (Labor Force, Labor Participation Rate and Unemployment Rate). [1.5 Marks]
- In Year 1, country A has a labor force of 100, of whom 90 are employed. The remaining 50 people in the country are not in the labor force.
Calculate the employment ratio, the labor participation rate and unemployment rate.
Over the course of the year, 10% of the employed become unemployed, while 20% of the unemployed become employed; 5% of the employed leave the labor force, while 4% of those not in the labor force become employed. The population remains unchanged.
- Fill in the following table. (Hint: It might be helpful to draw the flow diagram before answering.)
| In Year 1 | In Year 2 | |
| Population | 150 | 150 |
| Labor Force | 100 | |
| Employed | ||
| Unemployed |
- Calculate the employment ratio, the labor participation rate and unemployment rate. (Fractions suffice.)
Q3. Assume that a bank has on its asset side reserves of 1000 and loans of 6000 and on
its liability side deposits of 7000. Assume that the required reserve ratio is 10
percent. [2 Marks]
1) How much is the bank required to hold as reserves given its deposits of 7000?
2) How much are its excess reserves?
3) By how much can the bank increase its loans?
Answer:
Is Tesla out of Control”
Please read the case “Is Tesla out of Control” on Page number 678, Chapter 16 – “Controlling” available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions:
QUESTIONS
Q1. What is the underlying problem in this case from the perspective of CEO Elon Musk?
Q2. What are the causes of the problem?
Q3. Which areas of organizational control are part of Tesla’s plan to remedy issues with the Model 3? Provide examples.
Q4. Is Musk exhibiting the two core principles of total quality management? Why or why not?
Requirements: short
16.8 Career Corner: Managing Your Career Readiness • Developing the competency of career management requires the application of four additional career readiness competencies: ownership/accepting responsibility, self-motivation, self-awareness, and openness to change.
• Figure 16.9 displays a four-step process for managing career readiness. • Five generic tips help you manage your career: (1) Make every day count. (2) Stay informed and network. (3) Promote yourself. (4) Roll with change and disruption. (5) Small things matter during interviews.
- What is control, and what are six reasons control is needed? 2. Explain the steps in the control process, and describe the three levels of control. 3. Distinguish among the six areas of organizational control: physical, human, informational, financial, structural, and cultural. 4. Explain the four indicators of the balanced scorecard, and state what a strategy map is. 5. What are four mechanisms of success for measurement-managed firms and four barriers to effective measurement?
- Define incremental budgeting, and give some examples of types of budgets. 7. Explain the following financial tools used for control: financial statement, balance sheet, income statement, and audits (both external and internal). 8. Discuss total quality management, its two core principles, and the concept of continuous improvement. 9. Explain the following TQM tools and techniques: reduced cycle time, the ISO 9000 series, the ISO 14000 series, statistical process control, and Six Sigma and Lean Six Sigma. 10. What is the formula for defining productivity?
Understanding the Chapter: What Do I Know?
Is Tesla Out of Control? Tesla started in 2003 and specializes in electric cars, battery energy storage, and solar panels. The company had more than 37,000 employees and revenues of over $11 billion in 2017.172 Tesla revolutionized the electric car industry when it introduced the fully electric, plug-in Model S sports sedan in 2013. The Model S was named “Car of the Century” by Car and Driver magazine in 2015.173 Tesla’s Model S started at well over $70,000, with some models costing more than $100,000.174 Tesla added a more affordable Model 3 at around $35,000 to its lineup in 2017.175 Tesla’s finances struggled since introducing the Model 3. The company’s net losses grew from $773 million in 2016 to $2.24 billion in 2017.176 Moody’s downgraded the company’s credit rating based on fears that it could run out of money by the end of 2018.177 What happened?
TESLA’S MANUFACTURING PROBLEMS Manufacturing of the Model 3 has been “hell,” according to Musk.178 The vehicle is taking too long to make, and it has a high defect rate. Tesla’s production line couldn’t keep up with the demand for approximately 400,000 Model 3s between 2017 and 2018. The company has been operating out of
a former GM/Toyota joint venture plant in California with a capacity to produce 400,000 cars annually. Tesla could barely get a quarter of that production in 2017 as it resorted to pulling cars off the production line and finishing them by hand.179 Tesla’s production line is suffering from too much automation, according to Business Insider. Most car manufacturers automate stamping, painting, and welding, but Musk decided to automate even more.180 He directed that final vehicle assembly, including putting parts inside the vehicle, be completed by robots. “It’s remarkable how much can be done by just beating up robots … adding additional robots at choke points and just making lines go really, really fast,” he said in 2017.181 To his surprise, automation actually slowed production. “Automation in final assembly doesn’t work,” said a Wall Street analyst. For example, Japanese carmakers actually limit automation because it is costly and negatively impacts quality.182 Tesla experienced this firsthand. Musk’s robots couldn’t get the final assembly sequencing right, delaying assembly and prompting manual refinishes.183 The robots also haven’t saved the company any money. Tesla was able to reduce the number of workers on its production line due to automation, but it had to hire more expensive engineers to manage and program
Management in Action
Control Systems and Quality Management CHAPTER 16 679
its robots. This does not even take into account the expense associated with redoing assembly that robots couldn’t get right in the first place.184 Model 3s coming off the production line were defective. According to the LA Times, “Online Tesla forums are rife with comments from some of those lucky enough to have the car in hand. They’re griping about dead batteries, leaking tail lamps, protruding headlights, door rattles, and body panels that don’t line up— and in many cases, they’ve got photos to back it up.”185 The delays and poor production quality are creating a cash problem for Tesla. It can’t sell cars it hasn’t produced, yet Bloomberg reported that the company spent nearly half a million dollars every hour of 2017. “Whether [Tesla] can last another 10 months or a year, [Musk] needs money, and quickly,” said Kevin Tynan, a senior analyst with Bloomberg Intelligence. Tynan estimated Tesla will be required to raise at least $2 billion in fresh capital by mid-2018.186 Musk disagreed, tweeting “Tesla will be profitable & cash flow positive in Q3 & Q4 [2018], so obviously no need to raise money.”187 Musk’s ambition has been praised in the past, but Tesla’s worsening financial position is raising more and more questions. The company has lost $4.6 billion since going public in 2010. MUSK IS TRYING TO TAKE CONTROL Tesla’s plan is to take greater control of its manufacturing line in order to increase production and reduce expenses. Musk admitted in 2018 that Tesla overly relied on robots in production telling CBS, “…excessive automation at Tesla was a mistake. To be precise, my mistake. Humans are underrated.”188 Musk believes more humans need to oversee vehicle assembly, starting with him. The CEO is spending day and night at the Tesla factory (even sleeping in the conference room) so he can realize errors in production and solve them in real time.189 Tesla employees may not be too thrilled. Musk describes himself not only as micromanager, but as a “nano-manager” (micro- means a thousandth of something, while nano- means a billionth). “I have [obsessive-compulsive disorder] OCD on product-related issues,” he told The Wall Street Journal. “I always see what’s … wrong … I never see what’s right.”190 Musk says that direct oversight has allowed him to “unlock some of the critical things that were holding [Tesla] back.”191 His first move was to temporarily shut down the entire Model 3 production line in April 2018. Tesla’s spokesperson termed the shutdown as “planned downtime” to “improve automation and systemically address bottlenecks in order to increase production rates.”192 Critics believed Musk was wrong to put the line on hold. “Periodic shutdowns of hours or a day are not uncommon during pre-launch pilot build. They are unheard of in regular production, where [Musk] supposedly is,” said a former General Motors vice chairman.193
What Musk did not put on hold were his expectations for production. Tesla committed to increasing production from 5,000 to 6,000 cars a week by June 2018, according to USA Today.194 The investor community is skeptical of this lofty goal, especially since Musk has a history of failing to deliver. For example, he said in 2017 that Tesla would churn out 5,000 Model 3s by year’s end but only delivered 2,700.195 Musk plans to get to 6,000 cars a week by producing them day and night. Tesla is adding another production shift at its manufacturing plant, transitioning to 24/7 operations. The company is hiring 400 workers a week for several weeks in order to cover this new shift.196 Some analysts don’t think this is a wise move as most U.S. auto plants at established automakers only operate two eight-hour shifts. This is because supplying a plant with parts and keeping the equipment in peak operation is difficult when running around the clock. “There’s diminishing returns when running 24/7,” said an executive analyst with CNNMoney. Running an additional shift also has financial implications for Tesla. The additional hires will surely put more pressure on its finances.197 Musk’s response is to tighten the purse strings elsewhere. He is planning an audit to save expenses where possible, says The Detroit News. “I have asked the Tesla finance team to comb through every expense worldwide, no matter how small, and cut everything that doesn’t have a strong value justification,” he wrote in a 2018 e-mail to Tesla employees. “All capital or other expenditures above a million dollars, or where a set of related expenses may accumulate to a million dollars over the next 12 months, should be considered on hold until explicitly approved by me,” said the CEO.198 Can Musk get Tesla under control before it runs out of cash?
FOR DISCUSSION Problem-Solving Perspective - What is the underlying problem in this case from the perspective of CEO Elon Musk? 2. What are the causes of the problem? 3. What is your evaluation of Musk’s approach for solving the problem?
Application of Chapter Content - Is Musk implementing feedforward, concurrent, or feedback control to solve production issues? Explain. 2. Which areas of organizational control are part of Tesla’s plan to remedy issues with the Model 3? Provide examples. 3. Create a balanced scorecard to give Musk a view of Tesla